From Jan 2016 to May 2017, I worked on two project efforts aimed at improving patient comprehension and physician-patient communication of diagnostic history. The first effort was part of a bigger study that led to Rapport - a prototype tool for viewing diagnostic reports, understanding medical terms and taking notes. The second project explored comparing diagnostic reports over time in detail.
- Limited understanding of patient needs
- Limited existing digital tools designed for patients (as opposed to practitioners)
- Limited understanding of communicating complex medical information to patients
- User Research ( Social Media Analysis, Thematic Analysis, and Interview Analysis)
- Affinity Diagramming
- Conceptual Prototypes